Syncade Mes Product Engineer, Pasig, Emerson

Nai-publish 2022-11-19
Mag-e-expire 2022-12-19
ID #1267569920
Syncade Mes Product Engineer, Pasig, Emerson
Philippines, Metro Manila, Pasig,
Nai-publish November 19, 2022

Mga detalye ng trabaho

Uri ng trabaho: Buong oras
Uri ng Kontrata: Permanente
Uri ng suweldo: Buwanang
Trabaho: Syncade mes product engineer

⇐ Dating trabaho

Susunod na trabaho ⇒     


We are looking for passionate individuals with keen interest in learning new technologies and driven to apply their knowledge to solve the toughest problems and deliver optimum results. The chosen candidates will have an opportunity to work with an experienced team of engineers to deliver expert technical support and services to our installed-base worldwide. A Product Engineer provides technical support to Syncade customers and evaluators, including installation troubleshooting, product configuration assistance, hardware and operating troubleshooting relating to product operation, and addressing improper product operation or erroneous system use. Responsibilities Diagnose and troubleshoot customer issues in live production environments. Implement innovative techniques to optimize and reduce troubleshooting time. Quickly learns new skills and technologies. Work closely with customer and internal software development team to diagnose complex software product issues. Develop methods and gather technical data to reproduce customer issues, and communicate requirements efficiently to the development team. Develop workaround solutions for issues related to software errors. Deploy solutions on live systems critical to customer business operations Troubleshoot and develop technical solutions for customer issues related to software, hardware set up, and configuration. Monitor and troubleshoot application processes and system resources to ensure compliance with key system performance indicators Ensure compliance with defined service level agreements. Execute and improve functional, performance, and non-regression tests. Work directly with customers and Emerson Technology to provide solutions for Syncade applications. Provide input to Technology on the requirements of future engineering tools, based on investigation of field issues. Additional Information 10% travel may be required. Requirements BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering/IT Degrees Experience working directly with customers to provide technical solutions, preferably with support experience related to troubleshooting software installation, product configuration assistance, hardware set up and operating issues. Very good problem solving and communication skills. Preferred Qualifications: Solid knowledge of Microsoft SQL Server with ability to understand database schema and read/write/understand SQL queries. System administration/support experience in a Windows environment. Solid understanding of Windows networking and active directory. Understanding of networking LAN/WAN and setup routers, gateways and firewalls. Experience in an enterprise network environment 2 years related experience. Previous experience with Syncade or MES development, test, or implementation preferred.

⇐ Dating trabaho

Susunod na trabaho ⇒     


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    Impormasyon ng employer

    Nakarehistro sa October 7, 2017


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    Impormasyon ng kategorya:

    Manufacturing is the production of merchandise for use or sale using labour and machines, tools, chemical and biological processing, or formulation. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial production, in which raw materials are transformed into finished goods on a large scale. Such finished goods may be sold to other manufacturers for the production of other, more complex products, such as aircraft, household appliances, furniture, sports equipment or automobiles, or sold to wholesalers, who in turn sell them to retailers, who then sell them to end users and consumers.

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